Had to get extensive service on my truck that took several days. Joe my service advisor was excellent. Communicating updates and keeping me informed along the way was so helpful. I have Ford dealers closer, but will travel the extra few miles to get the excellent service, quality repairs, and customer experience I received from Joe and team at Bill Brown.

Rob VanAssche at Bill Brown is a true professional. I went through him to lease my F-150 and he made the process quick and easy. I would recommend him to anyone.

C . Baxter is amazing. Got me in and out with an excellent new truck!!

Scott in parts was very helpful.

A vehicle was found on the lot which met all of my requirements. Salesperson was knowledgeable and attentive. Well done!

I've used the service center a few times recently and really like how friendly everyone is. Also like that they do complete Diagnostic testing and lets you know what needs attention...without pressure.

Excellent customer service and great product selection. I have been a loyal customer for 15 plus years. Jeff Muntean has worked to get us the best deal.

Great and professional… I recommend Rusty Karr excellent service , felt like he was honest the whole time with me . I felt really good about the whole deal. Excellent communication and just an over all extraordinary experience!!!!

Rudy did a great job at paying attention to exactly what I wanted and was engaged throughout the whole process. We didn't even have to go outside to see the vehicle, they pulled it right up inside their car port. I can't say the same thing about the previous 4 dealers I visited. It's as if the other dealers didn't care at all. My business will be going back to Rudy and Bill Brown Ford from now on.

Rusty Karr is the best , great service

Great Service, phenomenal team. Timely, efficient, consistent updates. Kristopher Richard and the team definitely orchestrated a seamless service experience.

Thom Howard totally knocked it out if the ballpark. Trustworthy and outgoing went far beyond what I would have expected. Totally understandable how Bill Brown is the #1rated Ford dealership in the world.

Excellent car leasing experience. My salesperson Marty Pierson was professional and kind. Answered all my questions and made sure I was safe and knowledgeable about my new car before leaving the dealership. The whole process took less than an hour from return of previous lease car to driving away with the best car ever!

Good selection , friendly service and staff

Great dealership. Highly recommend Marty Pearson. He will take care of you. Goes above and beyond.

Rob Vanassche at Bill Brown ford is absolutely amazing! I wouldn’t go anywhere else to get our Ford vehicles. He treats you like family and always tries to get you the best deal and savings possible. He is upfront and honest and will move mountains to help you get the car that you truly want. His assistant Viviana is great too! Thanks for everything!

What an excellent experience I’ve received from Bill Brown Ford, Keith went above all other salesman. He even had it delivered to my driveway which is over an hour away. Thanks again Ford (20 + years leasing ford)

Leasing a new bronco was seamless from start to finish. Very happy with my choice switching from Jeep to Ford. Steve Robin was great to work with. Highly recommend.

I want to thank Bill Brown Ford, Penske Family, and the amazing staff at this location. Chris Baxter was patient, diligent, and kept us moving through the process with ease. He is an amazing asset to your team. One of the best sales staff I have encountered in a long time. Honest, humble, and appreciative... Ask him about drag racing... Richie assisted with the understanding of the new tech in this vehicle and did so with patience; answered all of our questions, answered a few we didn't ask, and provided us with a way to reach him after we left. Amazing service!!! John made the financing aspect pain free and got us a lower interest rate than originally suggested. This man is a beast at helping people get what they need to get into a car!!! I have had encounters with their service team in the past as well. Since this is an updated review I wanted to make sure to thank Jason in service for his dedication and assistance whenever I needed service. Absolute amazing experience at Bill Brown Ford. Thank you all so much.

Great experience. Fast and efficient. Would highly recommend buying a car from Bill Brown Ford.

I have purchased 5 or 6 vehicles from bill brown ford. They do a great job from sales to service.

My dealer, Scott, worked with me to get what I wanted in an easy, hassle free way. I would definitely recommend Scott and Bill Brown Ford.

Well let’s just say that Chuck Fay was a great help with us getting this new to us vehicle! This is the third time that we have dealt with Bill Brown Ford, and again not disappointed. Got a beautiful car and had no hassles in getting it!

THE BEST DEALERS IN MICHIGAN , I HAVE BEEN PURCHASING VEHICLES FROM TONY FOR YEARS .

Laurie is amazing!! Answered every question. Helped find the best car for me! This is my 4th car with Laurie! Would recommend her to everyone!