I used BB Ford’s pick up and delivery services making my service experience convenient and enjoyable.

Simply amazing. There is a reason this dealership is the best in Michigan. Zac Archer is very professional, courteous and took the time to showcase any vehicle I wanted to look at. He was knowledgeable and answered all my questions with confidence, candor and immaculate presentation. I went to other dealerships in the area and none made me feel as welcomed and appreciated as Zac and his team at Bill Brown Ford. I would highly recommend Bill Brown to any of my family and friends for your next new or used Ford vehicle. For my order at the time of this review, Bill Brown does accept A-plan. Other dealerships in the area may not accept it so always reach out before making a vehicle purchase under Ford's A-plan.

Extremely courteous and friendly service. On time and got an update without having to follow up.

Best dealership around, especially Tony! I've been getting cars from him for years!

Great service !

Darwin was the best. Go to him first!

Great experience, respectful and courtesy staff, timely communication, and good service overall. Everything was explained and never felt like I was being taken advantage of. Wouldn't hesitate to recommend to others.

I recently leased a 2022 Escape from Bill Brown Ford. This was my first lease from this dealership and the experience was a very positive one. My salesman was Chris Soutar. He was very helpful and easy to interact with. He took the time to work with me and find the vehicle that would best meet my needs. He found and applied all of the rebates that I was qualified to receive and made the transaction a smooth and easy one. I would highly recommend to anyone looking for a new vehicle to visit Bill Brown Ford and ask to meet with Chris Soutar.

Bill Brown Ford is a dependable dealership. Unfortunately Ford has let down their customers in deliver quality and reliability. My vehicle is beautiful, 8 months for delivery unacceptable.

Had an amazing experience my sales guy Rick was awesome very helpful and very professional I would highly recommend Bill Brown Ford

Great service every time I come here. Their parts department runs like a well oiled machine. 10/10 would recommend to a friend.

In 2021 I leased a 2020 Fusion from Bill Brown Ford. It was my first ever dealership experience and I was nervous as hell. My guard was up the whole time waiting for pushy sales, a walk into a back hallway with a windowless room where they'd push more sales on me. None of that happened. We sat in an open area with our salesperson the whole time and got a screaming deal. Three days before posting this review, I picked up my 2023 Maverick from the same salesperson because I trusted her to take care of me the same way she did two years ago. I wasn't wrong. I can't say enough good things about Bill Brown Ford. They really did take good care of me. When I tell friends & family what dealership I worked with, they all said something of the same effect: Bill Brown Ford is a good dealership. I'm now another believer who agrees. Even now that I live in Mount Clemens, this dealership will continue to earn my business when it comes to auto sales.

Great experience working with Bill Brown Ford, my salesman Tony went above and beyond to help out and his staff was great. Thank You! Loving the Bronco Raptor

Very smooth and professional experience purchasing a new vehicle. Service is very responsive too. I highly recommend this dealership. Best in the area.

Satisfied with each step from entering, meeting professional caring friendly sales people and the selection of cars available was the best and the prices were within my budget. VERY HAPPY.

Keith my salesman was great. He found me the truck I was looking for. Honestly one of the best dealerships I have ever dealt with in 30 years.

Very satisfied with Bill Brown Ford and my salesman Chris Soutar. The whole experience from ordering my truck to it coming in for delivery. If anyone needs a new Ford I would definitely suggest you go to Bill Brown Ford and see Chris Soutar.

I have bought several vehicles from Rudy and I have nothing but good to say about him and my experiences at Bill Brown. The guy is a magician when it comes to getting you in the vehicle that YOU want!! 5 stars for sure

Everyone was very helpful. Mariah was great.

B B is the best dealership ever!

Jeff Muntean is the best salesperson at the best dealership.

I had a great experience. Salesman Rick Vaughn was knowledgeable and effective in locating a vehicle that fit our needs. Completing the paperwork was efficient and comfortable.

Overall good experience purchasing a new car. We have had a couple minor concerns with the vehicle post purchase, which the service department is being prompt in addressing. (If you have any concerns with your purchase, don’t try to get advice from whoever answers their phone. Either ask for or go in to see the service managers, who are wonderful and want you to be happy!)

Honest, sincere and patient with me. Ron at Bill Brown Used Car Sales was more concerned about my personal needs of a replacement vehicle than his goal of making a sale. I could not be more satisfied with the entire experience from begging to look to the closing of the sale. THANK YOU!!!!

My lease was ending and I needed to get into a new truck. I worked with Chris Baxter and he made everything quick and easy. No hassles turning in my old lease and my new truck has way more features than my old one and the price isn't that much different. I will definitely be back when my wife's lease is up.