Customer Testimonials

Great service and great deal , thank you Rob. We will be back!

Kevin did a fantastic job and I cant wait to work with him in the future.

10/10 Darwin was very helpful through the whole process.

My vehicle agent Scott Daugherty at Bill Brown Ford was friendly, knowledgeable and courteous. Scott made my leasing experience a pleasant one. I highly recommend Scott and Bill Brown Ford for your next Leasing experience! Five star treatment.

Everybody knows buying a vehicle can be a stressful pain in the rear. I recently purchased a vehicle through these guys (Nolan was my sales guy) and it was super smooth and easy. No weird fees, no pushy-ness on buying extras, just letting me know the options. No nonsense when I wanted to finance through my own source instead of theirs. I would happily work with them again.

The most pleasant car buying experience I’ve had.

Rusty was the best! Came in there to trade my lease in & got an awesome deal on a new truck! Thank you again

Super easy to work with. Highly recommended

Great experience with Frank in commercial truck sales at Bill Brown Ford. I live a couple hours away and well worth the trip to do business with Frank. I will get with him again on our next truck

Very professional and spent time getting my new car on Ford Pass and explaining all the features on the Bronco Sport. Good experience.

Did such an amazing job helping my mom get a new car. Matt was beyond kind, helpful and patience. This is our second car from Bill Brown Ford and we definitely and will always be back. And asking for Matt!

Chris Baxter is and always has been such an easy and fun guy to work with I highly recommend asking for him for anything you need regarding Ford.

Wonderful!!!! Vita Vizachero is the absolute best! Wouldn’t buy a truck from anywhere else and love my brand new F150!!!!

My Parents bought cars from Bill Brown since 1989. And I've been leasing cars and trucks from Scott Daugherty since he's been there. I send everyone I know to Scott and I always will. Hands down best Ford Dealership anywhere.

Rusty Karr took great care of us he is a top notch person to deal with and a great ambassador for Ford and bill brown . I would recommend him and I do to anyone looking to Drive a Ford Car SUV or Truck .love my new hybrid truck .thanks Rusty you are the Best .and an amazing asset to the Bill Brown Team .

Chris Baxter is great to work with,tell him what you’re looking for and he finds it. Minimal amount of time with paperwork and you’re out the door.

Scott Daugherty Is the BEST!!!! Got us the vehicle we wanted in the price we wanted. The color we wanted. All the safety features we wanted.

Very good sales team.

Friendly, Knowledgeable, Easy-going sales

Great customer service Jeff, in new car sales always taken care of me ! They always have everything in stock. Thanks again.

Nolan Edgell was my sales consultant and he did a great job! I highly recommend Bill Brown Ford.

Enjoyable experience. Our salesman, Jeff Muntean is excellent, highly recommend him. Total pro, no hassle or worries. Bill Brown comes though again for us!

Best experience I’ve had with any dealership. The process of leasing a vehicle was simple. The Sales Agent was friendly and easy going. Shoutout to Jeff Spooner and the rest of the team for an awesome job!

Had to get extensive service on my truck that took several days. Joe my service advisor was excellent. Communicating updates and keeping me informed along the way was so helpful. I have Ford dealers closer, but will travel the extra few miles to get the excellent service, quality repairs, and customer experience I received from Joe and team at Bill Brown.

Rob VanAssche at Bill Brown is a true professional. I went through him to lease my F-150 and he made the process quick and easy. I would recommend him to anyone.

C . Baxter is amazing. Got me in and out with an excellent new truck!!

Scott in parts was very helpful.

User-friendly website for the latest used cars, friendly, helpful sales persons made purchasing stress- free! Thank You

I've used the service center a few times recently and really like how friendly everyone is. Also like that they do complete Diagnostic testing and lets you know what needs attention...without pressure.

Great and professional… I recommend Rusty Karr excellent service , felt like he was honest the whole time with me . I felt really good about the whole deal. Excellent communication and just an over all extraordinary experience!!!!

Rudy did a great job at paying attention to exactly what I wanted and was engaged throughout the whole process. We didn't even have to go outside to see the vehicle, they pulled it right up inside their car port. I can't say the same thing about the previous 4 dealers I visited. It's as if the other dealers didn't care at all. My business will be going back to Rudy and Bill Brown Ford from now on.

Rusty Karr is the best , great service

Great Service, phenomenal team. Timely, efficient, consistent updates. Kristopher Richard and the team definitely orchestrated a seamless service experience.

Thom Howard totally knocked it out if the ballpark. Trustworthy and outgoing went far beyond what I would have expected. Totally understandable how Bill Brown is the #1rated Ford dealership in the world.

Excellent car leasing experience. My salesperson Marty Pierson was professional and kind. Answered all my questions and made sure I was safe and knowledgeable about my new car before leaving the dealership. The whole process took less than an hour from return of previous lease car to driving away with the best car ever!

Good selection , friendly service and staff

Great dealership. Highly recommend Marty Pearson. He will take care of you. Goes above and beyond.

Rob Vanassche at Bill Brown ford is absolutely amazing! I wouldn’t go anywhere else to get our Ford vehicles. He treats you like family and always tries to get you the best deal and savings possible. He is upfront and honest and will move mountains to help you get the car that you truly want. His assistant Viviana is great too! Thanks for everything!

What an excellent experience I’ve received from Bill Brown Ford, Keith went above all other salesman. He even had it delivered to my driveway which is over an hour away. Thanks again Ford (20 + years leasing ford)

Leasing a new bronco was seamless from start to finish. Very happy with my choice switching from Jeep to Ford. Steve Robin was great to work with. Highly recommend.

I had to circle the building to figure out where to go for parts but they had what I needed it was quick I was able to find a parking spot

I want to thank Bill Brown Ford, Penske Family, and the amazing staff at this location. Chris Baxter was patient, diligent, and kept us moving through the process with ease. He is an amazing asset to your team. One of the best sales staff I have encountered in a long time. Honest, humble, and appreciative... Ask him about drag racing... Richie assisted with the understanding of the new tech in this vehicle and did so with patience; answered all of our questions, answered a few we didn't ask, and provided us with a way to reach him after we ...

My dealer, Scott, worked with me to get what I wanted in an easy, hassle free way. I would definitely recommend Scott and Bill Brown Ford.

Well let’s just say that Chuck Fay was a great help with us getting this new to us vehicle! This is the third time that we have dealt with Bill Brown Ford, and again not disappointed. Got a beautiful car and had no hassles in getting it!

THE BEST DEALERS IN MICHIGAN , I HAVE BEEN PURCHASING VEHICLES FROM TONY FOR YEARS .

Laurie is amazing!! Answered every question. Helped find the best car for me! This is my 4th car with Laurie! Would recommend her to everyone!

Always exceptional! My 5th vehicle through Chris Baxter. No better.

I have been going to Bill Brown Ford for over 10 years now, and Rick Williams has always been the person I’ve worked with. Rick remembers from lease to lease what I like and am most interested in, not only in terms of car features but also how much I want to pay on a monthly basis. Rick always listens to me and I never feel rushed or like I’m asking too many questions. The quick change lane building is very nice and clean. They offer coffee and water as well. I plan on going back to Bill Brown ...

Always top notch!

My experience was everything a customer could ask for while waiting for an oil change…the customer service was excellent, the waiting area clean and fully stocked with refreshments… very impressive…. Keep up the great vibes.

My salesman Matt was great he was very upfront and straight forward and made the whole experience great

RUDY CARDENAS IS THE BEST. HE HAS BEEN TAKING CARE OF ME FOR YEARS AND NEVER DISAPPOINTS.

I drove over an hour to do business here, passing by many other dealerships. Michael Gurney was exceptional, prompt replies via text, many options, & great prices.

We love Darwin Marsh as our Bill Brown used car Sale man.

Levell is a great man to deal with, got us a great deal on a new lease!

Hard working salesman, good customer service.

Tony was very helpful through the whole process! 🫶

Laurie Knutson is my go to saleperson and she very professional and outright awesome. She makes the purchasing experience a pleasure. It was my 5th vehicle from Bill Brown and I look forward to purchasing my next Ford from them.

Bill Brown Ford is the place to go! Laurie Knutson will get it done and cares about her customers! They have a life long customer in me for surrreeee!

Great customer service as always.

Quick and easy

Marty is awesome! He knew what I was looking for before I even knew!

Very good salesman and his co-workers were great also.

Matt was wonderful to work with. Was a quick and easy transaction. Love our new 2020 expedition

Good experience with salesman and Bill brown ford

Bill Brown Ford dealership is the best in my area, been dealing with them for many years. Service department which is the most important to me is very prompt and is top notch, I've never had to pay for my oil changes or waited more than 40 minutes for an oil change. Sales department is low pressure and very knowledgeable