Customer Testimonials

Very pleased with the vehicle and purchase process. The salesman with knowledgeable and easy to work with.

Frank S was great to deal with. He made it smooth and quick.

Thanks to Michael Gurney at Bill Brown Ford for facilitating my purchase of a Ranger Raptor. I arrived rather late in the day and Michael and other staff worked well passed their closing hours to complete the sale and even made sure the truck was detailed before sending me on my way. Great customer service.

After a few bad experiences at other Ford dealers in my area, we decided to try out Bill Brown Ford since my car finally died. Our salesperson, Nolan Edgell, was outstanding! He was extremely kind, patient, and helpful with everything we asked about and we made a deal on a brand new car!

Chuck was a great salesman to deal with.

Great service

This was my first time at this dealer and they were a no pressure environment. They had several options on site and when I purchased my vehicle they had a vehicle expert demonstrate all of the vehicles options.

They have layers staff, and make you feel like you have been well taken care of. its someones job each step through the purchase process so its just a BETTER experience. My wife ended up in "the car of her dreams" she says, and that wasn't exactly possible at the other dealerships we visited.

I received the best service from Lavar he was so helpfully in finding the right vehicle for me at the price I wanted to pay. He even delivered it to my home. Fantastic service!! Love Bill Brown.

Keep doing what you are doing

Very well organized dealership.Never have any issues or problems.When I go here.

Lavell and Jacob were amazing to work with! I will continue to use Bill Brown for any future needs! Definitely recommend working with them if you get the chance!

Outstanding customer service, Ron the salesman went above and beyond!! Experience the Bill Brown difference.

Great experience purchasing my new Bronco. Vita Vizachero was a pleasure to work with.

Great no hassle service. Chris Baxter did a great job helping me with my first car purchase in a while.

Thank you, Bill Brown Ford, Laurie Knutson and Brittany for helping us with the awesome Bronco Sport Big Bend 4x4. We love the color, we love the space inside. Stowage is huge. Though there were hiccups, Laurie and Brittany were able to help us find the Bronco Sport that we loved. They were able to get us into the Bronco Sport for a lot less money than we anticipated. Also, thank you Ford for putting out the auto show rebate(?) A little last minute, but it saved us quite a bit of cash. My first time with Bill Brown Ford, ...

Great experience. Salesman Ron N was very knowledgeable and professional. He handled my situation very well and I would recommend him to anyone. He answered all my questions and concerns.

10/10 experience with Bill Brown Ford. Rob Vanassche is the person to see! He's the BEST!

Great service and great deal , thank you Rob. We will be back!

Kevin did a fantastic job and I cant wait to work with him in the future.

10/10 Darwin was very helpful through the whole process.

My vehicle agent Scott Daugherty at Bill Brown Ford was friendly, knowledgeable and courteous. Scott made my leasing experience a pleasant one. I highly recommend Scott and Bill Brown Ford for your next Leasing experience! Five star treatment.

Everybody knows buying a vehicle can be a stressful pain in the rear. I recently purchased a vehicle through these guys (Nolan was my sales guy) and it was super smooth and easy. No weird fees, no pushy-ness on buying extras, just letting me know the options. No nonsense when I wanted to finance through my own source instead of theirs. I would happily work with them again.

The most pleasant car buying experience I’ve had.

Rusty was the best! Came in there to trade my lease in & got an awesome deal on a new truck! Thank you again

Super easy to work with. Highly recommended

Great experience with Frank in commercial truck sales at Bill Brown Ford. I live a couple hours away and well worth the trip to do business with Frank. I will get with him again on our next truck

Very professional and spent time getting my new car on Ford Pass and explaining all the features on the Bronco Sport. Good experience.

Did such an amazing job helping my mom get a new car. Matt was beyond kind, helpful and patience. This is our second car from Bill Brown Ford and we definitely and will always be back. And asking for Matt!

Chris Baxter is and always has been such an easy and fun guy to work with I highly recommend asking for him for anything you need regarding Ford.

Wonderful!!!! Vita Vizachero is the absolute best! Wouldn’t buy a truck from anywhere else and love my brand new F150!!!!

My Parents bought cars from Bill Brown since 1989. And I've been leasing cars and trucks from Scott Daugherty since he's been there. I send everyone I know to Scott and I always will. Hands down best Ford Dealership anywhere.

Rusty Karr took great care of us he is a top notch person to deal with and a great ambassador for Ford and bill brown . I would recommend him and I do to anyone looking to Drive a Ford Car SUV or Truck .love my new hybrid truck .thanks Rusty you are the Best .and an amazing asset to the Bill Brown Team .

Chris Baxter is great to work with,tell him what you’re looking for and he finds it. Minimal amount of time with paperwork and you’re out the door.

Scott Daugherty Is the BEST!!!! Got us the vehicle we wanted in the price we wanted. The color we wanted. All the safety features we wanted.

Very good sales team.

Friendly, Knowledgeable, Easy-going sales

Great customer service Jeff, in new car sales always taken care of me ! They always have everything in stock. Thanks again.

Nolan Edgell was my sales consultant and he did a great job! I highly recommend Bill Brown Ford.

Enjoyable experience. Our salesman, Jeff Muntean is excellent, highly recommend him. Total pro, no hassle or worries. Bill Brown comes though again for us!

Best experience I’ve had with any dealership. The process of leasing a vehicle was simple. The Sales Agent was friendly and easy going. Shoutout to Jeff Spooner and the rest of the team for an awesome job!

Had to get extensive service on my truck that took several days. Joe my service advisor was excellent. Communicating updates and keeping me informed along the way was so helpful. I have Ford dealers closer, but will travel the extra few miles to get the excellent service, quality repairs, and customer experience I received from Joe and team at Bill Brown.

Rob VanAssche at Bill Brown is a true professional. I went through him to lease my F-150 and he made the process quick and easy. I would recommend him to anyone.

C . Baxter is amazing. Got me in and out with an excellent new truck!!

Scott in parts was very helpful.

User-friendly website for the latest used cars, friendly, helpful sales persons made purchasing stress- free! Thank You

I've used the service center a few times recently and really like how friendly everyone is. Also like that they do complete Diagnostic testing and lets you know what needs attention...without pressure.

Great and professional… I recommend Rusty Karr excellent service , felt like he was honest the whole time with me . I felt really good about the whole deal. Excellent communication and just an over all extraordinary experience!!!!

Rudy did a great job at paying attention to exactly what I wanted and was engaged throughout the whole process. We didn't even have to go outside to see the vehicle, they pulled it right up inside their car port. I can't say the same thing about the previous 4 dealers I visited. It's as if the other dealers didn't care at all. My business will be going back to Rudy and Bill Brown Ford from now on.

Rusty Karr is the best , great service

Great Service, phenomenal team. Timely, efficient, consistent updates. Kristopher Richard and the team definitely orchestrated a seamless service experience.

Thom Howard totally knocked it out if the ballpark. Trustworthy and outgoing went far beyond what I would have expected. Totally understandable how Bill Brown is the #1rated Ford dealership in the world.

Excellent car leasing experience. My salesperson Marty Pierson was professional and kind. Answered all my questions and made sure I was safe and knowledgeable about my new car before leaving the dealership. The whole process took less than an hour from return of previous lease car to driving away with the best car ever!

Good selection , friendly service and staff

Great dealership. Highly recommend Marty Pearson. He will take care of you. Goes above and beyond.

Rob Vanassche at Bill Brown ford is absolutely amazing! I wouldn’t go anywhere else to get our Ford vehicles. He treats you like family and always tries to get you the best deal and savings possible. He is upfront and honest and will move mountains to help you get the car that you truly want. His assistant Viviana is great too! Thanks for everything!

What an excellent experience I’ve received from Bill Brown Ford, Keith went above all other salesman. He even had it delivered to my driveway which is over an hour away. Thanks again Ford (20 + years leasing ford)

Leasing a new bronco was seamless from start to finish. Very happy with my choice switching from Jeep to Ford. Steve Robin was great to work with. Highly recommend.

I had to circle the building to figure out where to go for parts but they had what I needed it was quick I was able to find a parking spot

I want to thank Bill Brown Ford, Penske Family, and the amazing staff at this location. Chris Baxter was patient, diligent, and kept us moving through the process with ease. He is an amazing asset to your team. One of the best sales staff I have encountered in a long time. Honest, humble, and appreciative... Ask him about drag racing... Richie assisted with the understanding of the new tech in this vehicle and did so with patience; answered all of our questions, answered a few we didn't ask, and provided us with a way to reach him after we ...

My dealer, Scott, worked with me to get what I wanted in an easy, hassle free way. I would definitely recommend Scott and Bill Brown Ford.

Well let’s just say that Chuck Fay was a great help with us getting this new to us vehicle! This is the third time that we have dealt with Bill Brown Ford, and again not disappointed. Got a beautiful car and had no hassles in getting it!

THE BEST DEALERS IN MICHIGAN , I HAVE BEEN PURCHASING VEHICLES FROM TONY FOR YEARS .

Laurie is amazing!! Answered every question. Helped find the best car for me! This is my 4th car with Laurie! Would recommend her to everyone!

Always exceptional! My 5th vehicle through Chris Baxter. No better.